Refund Policy
Last updated: 2 October 2026
Opsenza is provided by Muhammad Bilal.
We want you to be happy with Opsenza. Every plan starts with a free trial, so you can try everything before paying.
14-day money-back guarantee
If you're not satisfied, ask for a refund within 14 days of your first payment for a plan and we'll refund it in full. No questions asked.
Renewals
Monthly and yearly renewals aren't refunded, but you can cancel at any time from Plan & billing so you aren't charged again. You keep access until the end of the period you've paid for. Where the law in your country gives you more rights, those apply.
How to ask for a refund
- Paid by card: our reseller Paddle.com handles card payments and refunds. Reply to your Paddle receipt email, use the link on it, or contact us and we'll arrange it.
- Paid by bank transfer (Pakistan): contact us with the account email and payment reference. We refund to the account the payment came from, usually within 5 working days.
After a refund
Your companies become read-only. Nothing is deleted: you can still view and export everything for at least 90 days.
Contact
Use the Contact link below.